Text & Email Answering

answering service companies20 years ago, hiring a reliable company to handle your calls took a lot off your plate so that you could grow your business. While this is still the case today, you now have emails, text messages and all of the other modern communications taking place between you and your clients, vendors and other business contacts.

Making the choice between answering service companies to handle your messaging needs is an important one. You want to be sure that you are hiring a company that is equipped with the highest quality of personnel and the latest in today’s technology. Answer Kansas City is the best choice to meet both of these needs. Allow us to respond to your business emails and texts in a professional and timely manner.

Text Message Answering

Text messaging is so convenient, yet at times so intrusive. Allow Answer Kansas City to answer your text messages and reply to your clients. We can receive text messages from your clients and reply to them directly, passing along any necessary information to you. As your text message answering service we will:

  • Sort out the necessary messages from the junk/spam.
  • Respond to generic messages with company-approved responses.
  • Provide responses 24 hours a day, every day of the year.
  • Maintain the integrity and voice of your business.
  • Escalate important messages and emergencies to the proper contacts.
  • Provide bilingual services, if needed.

E-mail Answering

You could spend all day sorting through and answering your email messages. This can be very distracting, and the volume of emails can get out of control very quickly, especially when you’re multitasking. Answer Kansas City provides email answering service that simplifies your life and cuts down on the clutter.
Many companies have similar issues when it comes to the daily influx of e-mails they receive:

  1. They receive so many e-mails that it’s too time consuming to answer them all.
  2. Most e-mail communications require a very basic, common answer.

Instead of toiling away all day answering emails, let Answer Kansas City’s trained experts reply, delete, clean up!We will:

  • Respond to e-mails 24 hours a day, every day of the year.
  • Craft clear, concise responses that you have agreed to beforehand.
  • Maintain the integrity and voice of your business.
  • Make sure that specific questions, concerns and opportunities are routed to the right individual in your company.
  • Handle e-mail responses quickly and accurately.
  • Provide bilingual e-mail response services, if needed.
  • Filter out and remove junk mail, spam and other unnecessary messages.

Don’t let the next important e-mail or text message sit unread for days, only to be read when it’s too late. Let Answer Kansas City stay on top of your incoming messages for you. We promise you’ll never miss another important text message or e-mail again.

Answer Kansas City provides superior service to the community through our organization.
~ Mike Spaw, Program Manager, Catholic Charities Kansas City/St. Joseph

I really appreciate the way that you manage my incoming calls so that my patients’ needs are met 24 hours a day/7 days a week. Your practice of storing my records in a manner that allows me such easy access to old messages is also of great value to me…
~ Dr. Bob Busetti

Prompt, helpful, reliable, accurate. Those are the words I use to describe Answer Kansas City.
~ Jay Gravatt, Owner, Reddi Services

I have been using your excellent services for over 20 years. I can rely on you to help my patients when my staff is not available. Thank you.
~ Dr. Curtis Meyers

My phones are always answered in one or two rings and are rarely ever put on hold. As a client of yours for over 10 years I truly appreciate everyone at Answer Kansas City.
~ Gareth Joyce, Unclaimed Assets

Answer Kansas City’s years of experience in handling all of our property emergencies has been a great relief for us.
~ Tammy Eaton, Special Projects Coordinator, Block & Company

National Amtelco Equipment OwnersClick for the BBB Business Review of this Answering Services in Lenexa KSAssociation of TeleServices International