You’ve placed the magazine and newspaper advertising. You’ve sent out the direct mail and catalogs. You’ve paid for the billboards, bus ads and even the skywriting.
Now, the orders are going to start rolling in fast and furious. So who’s going to do all that order entry?
Answer Kansas City certainly can! Your business doesn’t need to be bogged down dealing with phone, e-mail and online orders all day. Let us handle your order entry needs so you can stay focused on generating more of those orders.
Answer Kansas City provides an easy-to-use, systematic process by which we can acquire customer information, process it and make sure your orders are clear, concise and ready to be fulfilled. No need for excessive paper trails. Plus, our answering service for order entry handles all of your customers’ needs in a professional manner that represents your business best.
Whether you’re selling one product, one service or an entire catalog of products, we can handle it. Once we have your product information, we’ll enter it into our database, giving our order entry agents easy access and the ability to easily answer all questions with the touch of a button. Using script-branching software, we provide your customers with everything they need, including multiple address options, inventory status, credit card validation and more. We can even help upsell your other products as part of the order process to increase your bottom line!
Love the idea of all of your orders being processed through your own e-commerce website? Answer Kansas City can also handle all of your orders, FAQ’s, etc… utilizing your very own website.
Don’t waste time and money having your staff handle order entry. Let Answer Kansas City do it for you! Our focus is to save you time and provide you with peace of mind!
My phones are always answered in one or two rings and are rarely ever put on hold. As a client of yours for over 10 years I truly appreciate everyone at Answer Kansas City.
~ Gareth Joyce, Unclaimed Assets
Answer Kansas City’s years of experience in handling all of our property emergencies has been a great relief for us.
~ Tammy Eaton, Special Projects Coordinator, Block & Company
Answer Kansas City provides superior service to the community through our organization.
~ Mike Spaw, Program Manager, Catholic Charities Kansas City/St. Joseph
I really appreciate the way that you manage my incoming calls so that my patients’ needs are met 24 hours a day/7 days a week. Your practice of storing my records in a manner that allows me such easy access to old messages is also of great value to me…
~ Dr. Bob Busetti
Prompt, helpful, reliable, accurate. Those are the words I use to describe Answer Kansas City.
~ Jay Gravatt, Owner, Reddi Services
I have been using your excellent services for over 20 years. I can rely on you to help my patients when my staff is not available. Thank you.
~ Dr. Curtis Meyers